Travel Ancillary Services – Today and Tomorrow

Today, people are looking for hassle-free getaways. They want all the documentations, hotel bookings and other necessities taken care of for them, while they just want to go out there and enjoy. This is where a dedicated travel ancillary service provider’s role comes in.

Scope of Travel Ancillary Services
Need to locate the nearest medical store in the country you are visiting? Want your family to be protected back home while you are away for your tour? What if your flight got delayed or cancelled at the last minute? Travel ancillary services cover all these and much more. With the right protection plan, travellers can be secured of any medical emergency that may arise while touring a new destination. This may include unforeseen situations emerging from a pre-existing medical condition or an accident while on a domestic or an overseas trip.

Schengen countries like Germany and Italy have made carrying travel protection plan mandatory for visitors. But over 60 per cent travellers of countries like Australia and New Zealand, where although it is not mandatory, opt for travel covers. The Indian travel market is different. More than 80 per cent of Indian travellers do not opt for trip cover, mainly because of lack of awareness of its utilities.

Different Travellers, Different Needs
Initially, the traditional travel insurance provided common protection plans. Today, people are gradually realising that one plan does not fit all. Young travellers are increasingly getting into adventure sports on their vacations, and the need to be self-dependent during a trip has paved way for self-drive tours. Elderly travellers are demanding plans which cover their pre-existing medical conditions, as they don’t want such illness to hamper their holidays. No matter what the destination is, a cover which protects someone from certain life-threatening situation is always appreciated. With such myriad needs of travellers in mind, Asego has come up with customised protection plans to secure various aspects of everyone’s domestic and international trips.

Services – Then and Now
Earlier, travel insurance revolved around claim settlement only. Today, travel assistance services have enabled reaching out to the customers during the actual hour of need instead of just reimbursing the cost later. Asego, leveraging on its strong global presence, has helped numerous travellers out of acute emergency situations across the world, with timely and accurate assistance services.

In today’s technology-driven world, online presence for every business has become indispensable. Now there are travel-related apps which help customers get information at the click of a button. Travellers can get travel related information and tips online and plan their trip accordingly. It is easier to send across customer alerts via SMS to give them updates on their travel assistance plan. E-commerce initiatives for selling products online have also become common now.

Travel industry is a booming market and every year, more and more people are going on various domestic and international trips, either for business or for leisure. With surging influx of travellers around the world, the need for robust travel ancillary services has become all the more important to ensure a seamless experience.